Website Customer Support

Hire a customer support specialist that answers customers 24/7.

It reads your help pages, policies and FAQs, then answers your visitors in seconds. Anything it cannot answer reaches you with the whole conversation attached. $0 to start.

No credit card · Live in about two minutes · Every feature free to try

  • 60%fewer repeat questions in your inbox
  • 2 minfrom install to a working assistant
  • $0free forever plan, no card needed

Powering conversations on sites worldwide

Brittle Rings of Sweden Queen's Online School Samarra Banquets & Lawns Select Interiors Emera DigitalNest Synergy Estimates Emerald Yards

The problem with help pages

Your FAQ page exists.
Nobody reads it.

You wrote the answers down and they are live on your site right now. The inbox still fills with the same questions, because asking is faster than searching. A conversation closes the gap:

  • The answer is already on your site, three clicks away
  • People ask instead of searching, because asking is faster
  • Every repeat question costs you the same ten minutes
  • Out of hours the question waits, and so does the customer
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NORTHLINECourses   Admissions   About

Home › Courses › Data Analytics

Data Analytics Professional Certificate

12 weeksPart-timeLive classes
$490 Enrol now

What you will cover

01Spreadsheets and data cleaning
02SQL for analysts
03Dashboards and reporting
04Capstone project

Common questions

Do I need experience?No Is there a certificate?Yes Can I pay in instalments?—
Contact us
Ready to enrol on Sunday night Answer promised by Tuesday

One question about paying monthly — and a $490 enrolment went elsewhere.

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Reel 0:24
lumen.hairstudioGreater Noida Message

lumen.hairstudio Soft layers and a gloss finish on Aditi today. #hairtransformation
DM to book — weekends fill up fast.

1,285 likes

Messages
lumen.hairstudioFri 12:30
lumen.hairstudio

lumen.hairstudio · Hair salon
You have not messaged this account before.

Hi! Loved the layers in your latest reel. Any chance of a cut and gloss this Saturday?
Seen 20:12
Thanks for your message! We are not available right now, but we will respond soon.
Automated reply
When should I expect a reply?
No reply
Message… Send
Asked on Thursday night Booked at another salon

A cut, a gloss and a standing appointment — lost to a holding message.

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Call Route Website

Typically replies within a few hours

WhatsApp
H Halton & SonsFri 08:52
Asked Thursday, 19:40 Quoted by someone else on Friday

A tap, a drain and a return visit — gone to the next name on the list.

One question, two days too slow

“The bot explains our products perfectly and helps visitors pick the right one every time. — Queries dropped 60%.”
Dr. Hari Dr. HariBrittle.in

How it works

It handles the repeats. You get the rest.

Three steps, about two minutes to set up, and then it runs on its own. This is what happens between a visitor asking and your inbox staying quiet.

1

Point it at your site

Install the plugin, and it reads the pages you have already published. No scripts to write, no decision trees to maintain.

A browser window for yoursite.com listing what was read: 18 pages, 42 products, 9 blog posts and 3 PDFs, each with a tick.

2

It answers, then asks

The visitor gets a real answer first. Once they have shown interest, it asks for a name, then an email — one at a time, never a form.

A chat in which the assistant answers a WooCommerce question, then asks the visitor for their name when they ask for a call.

3

You get the email

Name, email, and the conversation that led to it — so you already know what they want before you reply.

An email titled New lead from your website, with the visitor's name, the time, their email address and the full conversation.

Every other feature, included.

Not add-ons, not an upgrade prompt. The same assistant does all of this — on the free plan too.

Answers in their language

It detects the language from the first message and replies in it. No toggle for the visitor to find.

Language chips: English, Français, Español, Hindi, Arabic, and 95+ more.

Wherever they message you

The conversation carries over with its context, so nobody has to repeat themselves.

The marks of WhatsApp, Instagram, Telegram and Messenger.

It knows when to fetch a person

On anything it cannot evidence — a discount, a negotiation — it stops guessing and brings a colleague in.

A notice reading “Sarah joined · Customer success”, followed by Sarah’s message “Hi Arjun — I’ve read the thread.”

Your brand, and your tone of voice

Set how it looks and how it speaks — formal for a law firm, warm for a hotel. It should not read like a bolted-on widget.

Colour swatches with green chosen, and the chat widget in that green; beside it the tone settings, with the Friendly preset and a standard answer length.

Plugs into what you already use

Leads land in your CRM, viewings land in your calendar, and anything urgent reaches your team.

Three rows: CRM, lead created; Calendar, event booked; Webhooks, anything else.

Proof

They stopped retyping the same answer.

Real businesses running AiBotKit on WordPress. Every one of them started where you are, with an inbox full of questions their own site already answered.

AiBotKit handles all our event inquiries instantly — it's like having a 24×7 smart receptionist.
Every event enquiry, answered
Rohan Thakare Rohan ThakareSamarra Banquets & Lawns
Our customers get instant answers and product help — the chatbot feels friendly and accurate.
Instant answers, around the clock
Shradha ShradhaEmera.in
The bot explains our products perfectly and helps visitors pick the right one every time. Queries dropped 60%.
Fewer repeat questions
Dr. Hari Dr. HariBrittle.in

Answer tonight’s question tonight.

Point it at your site, see what it learned, and let it handle the repeats while you are asleep. If it does not earn its place in a week, turn it off.

Free forever plan · Every feature free to try · Live in about two minutes

Before you install it.

What stops it making answers up?

It only answers from the content you gave it: your pages, your policies, your PDFs. It does not fall back on general knowledge to fill a gap, and each answer names the page it came from so you can check it.

Can a person take over mid-conversation?

Yes. A colleague can step in and the visitor sees who joined. The thread stays in one place, so nobody has to repeat what they already typed.

Can I see every conversation it has had?

Yes. Every chat is logged with the full transcript. It is the fastest way to find out what your customers actually ask, which is usually not what you assumed.

What happens if it does not know the answer?

It will not guess. It gives a fallback you write yourself — something like “let me get a colleague to confirm” — and offers to take the visitor’s details instead

Will it slow my site down?

No. The script loads asynchronously, so it does not block page rendering or affect Core Web Vitals.

Is it really free to start?

Yes. The free plan trains on up to 20 pages and needs no card. Every feature is free to try, and paid plans start when you outgrow the free limits.